Privacy Policy
1. Introduction
Mommy Spark Life values your privacy and is fully committed to protecting the personal data of our website visitors, customers, and all parties who interact with us. This Privacy Policy outlines our practices concerning the collection, use, and protection of personal information in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws. We are dedicated to maintaining transparency, accountability, and user-first data handling principles across mommysparklife.com.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all personal data collected or processed via mommysparklife.com, whether through browsing, purchasing, subscribing to newsletters, or contacting support. Mommy Spark Life operates as the data controller in relation to all personal data handled through this website. As the data controller, we determine the means and purposes of processing your personal data.
3. Categories of Data We Process
We collect and process the following categories of personal information:
a) Usage Data
Includes information about how you use our website, such as browser type and version, IP address, time zone setting, operating system, referring URLs, page interaction data, and session duration.
b) Account Data
Includes your name, billing addresses, shipping addresses, email address, and phone number when you create an account or place an order.
c) Profile Data
Includes your preferences, interests, purchase history, items saved in your wishlist, and shopping behavior on mommysparklife.com.
d) Communication Data
Includes correspondence sent to and from our support or contact teams, including inquiries, complaint details, and follow-up communications.
e) Technical Data
Includes your internet connection details, device type, system configuration, app or browser plug-ins, and diagnostic data used for improving site performance.
f) Transaction Data
Includes payment method details (processed securely via third-party providers), order information, shipping data, and delivery status.
g) Preference Data
Includes your consent choices regarding marketing communications, subscription settings, custom product preferences, and usage of cookies or similar technologies.
4. Legal Bases for Processing Personal Data
We rely on the following lawful bases for processing your personal data:
– Consent: When you opt-in for newsletters, marketing messages, or accept cookies.
– Contract: When processing is necessary to fulfill your orders, deliver products, or communicate about purchases.
– Legitimate Interests: When we use your data to improve site performance, prevent fraud, or personalize your experience, provided such use does not infringe on your fundamental rights.
– Legal Obligation: To comply with tax, regulatory, or legal reporting obligations.
5. Your Data Protection Rights
As a data subject, you are entitled to exercise the following rights regarding your personal data:
– Right of Access: You have the right to request a copy of the personal data we hold about you.
– Right to Rectification: You may correct or update inaccurate or incomplete personal data.
– Right to Erasure: You may request deletion of your personal data, subject to certain conditions and legal obligations.
– Right to Restriction: You may request limitation of how your data is processed.
– Right to Data Portability: You may request to receive your data in a commonly used, machine-readable format and/or request we transfer it to another controller.
– Right to Object: You may object to processing based on our legitimate interests or direct marketing.
– Right to Withdraw Consent: If processing is based on consent, you may withdraw this consent at any time.
To exercise any of these rights, please contact us at: [email protected].
6. Security Measures
We implement strict security measures to safeguard all personal data collected via mommysparklife.com, including:
– Data encryption in transit and at rest
– Role-based access controls
– Secure HTTPS protocol
– Regular backups and system redundancy
– Staff training on data security practices
– Routine monitoring for data breaches and unauthorized access
While no system can be guaranteed as 100% secure, we are committed to continuously improving our security posture.
7. International Data Transfers
Where personal data is transferred internationally—such as to cloud service providers or support partners located outside the country of origin—we ensure such transfers comply with privacy laws through the use of Standard Contractual Clauses (SCCs), adequacy decisions, or equivalent safeguards. We maintain oversight of these processors and require compliance with our data protection standards.
8. Data Retention
We retain personal data only for as long as necessary based on the category of data and the purpose for which it was collected:
– Account and Profile Data: Retained for the life of your account or until deletion request.
– Transaction and Billing Data: Retained for up to 7 years in accordance with tax and financial legal requirements.
– Communication and Support Data: Retained for up to 3 years post last interaction.
– Usage, Technical, and Preference Data: Retained for up to 2 years for analytics and service improvement efforts.
– Cookie Data: Retained in accordance with cookie expiration settings and user preferences.
9. Cookie Policy
Our website uses cookies and similar tracking technologies to optimize user experience, analyze traffic, and tailor content. The types of cookies used on mommysparklife.com include:
a) Essential Cookies:
Necessary for the basic operation of the website, such as session maintenance and shopping cart functionality. These cannot be disabled.
b) Functional Cookies:
Enable advanced features like remembering login details and user preferences. Disabling these may impact your site experience.
c) Analytics Cookies:
Used to understand how users interact with the website, such as Google Analytics data, to improve content and structure.
d) Performance and Tracking Cookies:
Monitor site performance and may be used to deliver more relevant marketing or ads.
10. Cookie Management and Compliance
Under GDPR and CCPA, you have the right to control cookie usage. Upon your first visit to mommysparklife.com, you are presented with a cookie consent banner. You may accept or decline non-essential cookies, and you can modify your preferences at any time via the site’s cookie settings or by clearing browser cookies.
California residents may also opt out of the sale of their personal information by contacting us at [email protected] and indicating “Do Not Sell My Personal Information”.
11. Children’s Privacy
We do not knowingly collect, process, or solicit personal data from individuals under the age of 13. If we become aware that personal data from a child under 13 has been collected without verifiable parental consent, we will take immediate steps to erase such information from our systems.
12. Updates to This Policy
We reserve the right to revise this Privacy Policy to reflect changes in legal or regulatory obligations, enhancements to our services, or modifications in our data processing practices. We will notify users of significant updates via notification banners or direct communication where required. Continued use of mommysparklife.com constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or your personal data, please do not hesitate to contact us:
Email: [email protected]
Website: https://mommysparklife.com
We are committed to complying with all applicable data privacy regulations and welcome your inquiries to ensure your rights are respected and upheld.